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Visitor Comments

"We have never put our cats in a cattery before but as we were moving from Hampshire to Essex we thought it would be the best thing for them. Dawn was friendly and helpful during email exchanges and when we dropped the cats off she had everything ready for them. The chalets are lovely, plenty of space and home comforts for the cats. Dawn also provided regular dates on how they were settling in when I emailed to check how they were. And Dawn also agreed to drop both cats off to us at our new home which helped us out even more. I can't recommend Dawn and Cat Willows highly enough. From being anxious about using a cattery I'm now confident that I would do it again if we need to - at Cat Willows!"
Fiona - Great Clacton

Dear Dawn,
.... Flossie, has been absolutely fine (on her return home), she spent her first night home out all night, but seems fine and eating ok, plus a fresh vole that she caught yesterday! She has only ever been to one other "cat hotel" and she was very unsettled on her return home, but I think she enjoyed all the fuss you've made of her.
Thank you again,
Donna, Dovercourt

Hello Dawn
Thank you very much for your excellent care of Lily, we will definitely be coming back to you in the future if you'll have us and recommending you to friends. We will definitely bring them over the night before in future and be very careful about letting Riley see the cat boxes.
Thanks again
Wendy and Sue, Dovercourt

Hi Dawn,
Just a quick email to say thank you for the excellent care you took of Ted on his first cattery stay. We will be in touch shortly to arrange some more short stays ....
Best regards,
Jim, Michelle and Ted xx, Tendring

Hi Dawn
I am writing to regrettably cancel my booking for the cats, some
unforeseeable events have occurred rendering us unable to go ahead with the
booking assured, any boarding we need in the future, you will be my first point of
contact, I was very impressed with your level of customer care and
attentiveness to our needs...
Brendan, Harwich

Oh how lovely to receive your email Dawn - you are a lovely caring lady. Yes, the move went brilliantly and we are all settled here. Joey is in the garden as we speak and Mason is asleep on the bed. Thank you for looking after them for me. If we go away I will definitely be contacting you and will sing your praises to all my cat friends.
Warm wishes
Melanie, Harwich

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